Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs how you may use data obtained from WholeDatabase. By accessing or using our platform and the business contact data we provide, you agree to comply with this policy in full.

WholeDatabase provides verified B2B lead intelligence to help businesses grow through legitimate outreach and market research. This policy ensures that all users handle our data responsibly, ethically, and in compliance with applicable laws.

You may use data obtained from WholeDatabase for the following legitimate business purposes:

• B2B sales outreach — Contacting business professionals with relevant offers, products, or services in a professional manner
• Marketing campaigns — Running email marketing campaigns that comply with all applicable laws including CAN-SPAM, CASL, GDPR, and PECR
• Business research and market analysis — Analyzing market segments, identifying trends, and conducting competitive research
• CRM enrichment — Enhancing your existing customer relationship management records with up-to-date business contact information
• Recruitment outreach for B2B roles — Reaching out to business professionals for relevant job opportunities in a B2B context

The following uses of WholeDatabase data are strictly prohibited. Violation of any of these restrictions may result in immediate account termination without refund.

• Reselling or redistributing the data to third parties, whether in raw form or as part of a competing data product
• Sending spam or unsolicited bulk email that does not comply with applicable anti-spam legislation
• Consumer or personal targeting — using business contact data to target individuals in a personal or consumer capacity
• Harassment, threats, or intimidation of any data subjects using information obtained from our platform
• Automated bulk extraction — scraping or programmatic extraction of data beyond the limits set by your subscription plan
• Illegal purposes — using WholeDatabase data for any activity that violates local, state, national, or international law
• Combining with consumer data — merging our B2B data with consumer data sources to build personal profiles
• Debt collection harassment — using contact information to engage in aggressive or unlawful debt collection practices
• Political campaigning to individuals — using business contact data for personal political outreach or campaigning directed at individuals

When using WholeDatabase data for email outreach, you must adhere to all applicable email marketing regulations. At a minimum, you are required to:

• Comply with CAN-SPAM (United States), CASL (Canada), GDPR (European Union), and PECR (United Kingdom) as applicable to your recipients
• Include a clear and functional unsubscribe mechanism in every commercial email you send
• Honor all opt-out requests within 10 business days of receipt and suppress those contacts from future campaigns
• Accurately identify the sender in all email communications, including a valid physical mailing address
• Never use deceptive subject lines or misleading header information in your email campaigns

Failure to meet these requirements may result in suspension of your account and could expose you to legal liability under applicable regulations.

You are responsible for maintaining the security and integrity of any WholeDatabase data in your possession. The following requirements apply to all users:

• Store data securely — implement appropriate technical and organizational measures to protect data from unauthorized access, loss, or disclosure
• Delete data upon subscription cancellation — if required by your subscription terms, you must delete all WholeDatabase data from your systems upon cancellation
• Do not share account credentials — your WholeDatabase login credentials are personal to your account and must not be shared with unauthorized individuals
• Report data breaches — if you experience a data breach involving WholeDatabase data, you must notify us within 72 hours at our contact page

WholeDatabase enforces rate limits and export caps to ensure fair access for all users and to maintain platform stability. You agree to the following:

• Respect platform rate limits — do not exceed the API call limits, export quotas, or search thresholds defined by your subscription plan
• No automated scraping — do not use bots, crawlers, or automated scripts to extract data from the WholeDatabase platform
• No circumventing export limits — do not attempt to bypass or work around export restrictions through technical means, multiple accounts, or any other method

If you require higher limits for your business needs, please contact our sales team to discuss an enterprise plan.

WholeDatabase reserves the right to monitor usage of our platform and data to ensure compliance with this Acceptable Use Policy. Our enforcement measures include:

• Usage monitoring — we may analyze usage patterns, export volumes, and API activity to detect potential policy violations
• Account suspension — accounts found to be in violation of this policy may be temporarily suspended while we investigate
• Termination without refund — serious or repeated violations may result in permanent account termination without refund of any prepaid subscription fees

We will make reasonable efforts to notify you of any policy violations before taking enforcement action, except in cases of serious or ongoing harm.

If you become aware of any misuse of WholeDatabase data by another user or third party, we encourage you to report it promptly. Reports help us maintain the integrity of our platform and protect all users.

To report a suspected violation, please visit our contact page and provide as much detail as possible, including the nature of the violation and any supporting evidence. All reports are treated confidentially.

WholeDatabase may update this Acceptable Use Policy from time to time to reflect changes in our services, legal requirements, or industry best practices. When we make material changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of WholeDatabase after any changes to this policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed.

If you have questions about this Acceptable Use Policy or need clarification on whether a specific use case is permitted, please don't hesitate to get in touch with our team.