Terms of Service
These Terms of Service govern your use of the WholeDatabase platform. By using our B2B lead intelligence service, you agree to abide by these terms.
Last updated: March 2026
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Acceptance of Terms
By accessing or using the WholeDatabase platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and WholeDatabase ("we," "us," or "our"). By creating an account, downloading data, or otherwise accessing the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
We may update these Terms from time to time. Your continued use of the Service after any changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
Account Registration & Security
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
- You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization.
- You are responsible for maintaining the confidentiality of your account credentials, including your password and any API keys.
- You are solely responsible for all activities that occur under your account, whether or not authorized by you.
- You must notify us immediately through our contact page if you become aware of any unauthorized access to or use of your account.
- We reserve the right to suspend or terminate accounts that contain false or misleading registration information.
- Account sharing is prohibited. Each account is licensed for use by a single individual or organization as specified during registration.
Acceptable Use of Data
WholeDatabase provides B2B lead intelligence data for legitimate business-to-business purposes only. You agree to use the data responsibly and in compliance with all applicable laws and regulations. Misuse of our data will result in immediate account termination.
Permitted Uses
- Contacting businesses for legitimate B2B sales, marketing, partnerships, or recruitment purposes.
- Enriching your existing CRM or business database with verified contact information.
- Conducting market research and business analysis using aggregated, non-personal data insights.
- Building targeted outreach campaigns that comply with CAN-SPAM, GDPR, CASL, and other applicable regulations.
Prohibited Uses
- No Reselling or Redistribution: You may not resell, sublicense, share, publish, or redistribute WholeDatabase data in any form, whether raw or processed, to any third party.
- No Spamming: You may not use our data for unsolicited bulk emailing, spam, or any form of communication that violates CAN-SPAM, GDPR, PECR, CASL, or similar anti-spam legislation.
- B2B Only: Our data is strictly for business-to-business use. You may not use the data to contact individuals in a personal or consumer capacity.
- No Harassment or Abuse: You may not use our data to harass, threaten, stalk, defame, or otherwise harm any individual or organization.
- No Illegal Activities: You may not use the data for any purpose that is unlawful, fraudulent, deceptive, or in violation of any applicable law or regulation.
- No Automated Scraping: You may not use bots, scrapers, or automated tools to extract data from the Service beyond the access provided by your subscription plan.
- No Circumvention: You may not attempt to bypass download limits, access controls, or other technical restrictions imposed by your subscription tier.
Compliance Requirements
- You must comply with all applicable data protection laws, including but not limited to GDPR (EU), CAN-SPAM (USA), CASL (Canada), and the Privacy Act (Australia).
- When contacting leads obtained through WholeDatabase, you must provide a clear opt-out or unsubscribe mechanism in all communications.
- You must honor all opt-out and unsubscribe requests promptly, within the timeframes required by applicable law.
- You are solely responsible for ensuring your use of our data complies with the laws of the jurisdictions in which you operate and communicate.
Violation of this Acceptable Use section may result in immediate suspension or termination of your account without refund. For full details, see our Acceptable Use Policy.
Service Availability & Modifications
We strive to maintain high availability of the Service but do not guarantee uninterrupted, error-free, or secure access at all times.
- We may perform scheduled or unscheduled maintenance that temporarily affects service availability. We will make reasonable efforts to provide advance notice of planned maintenance.
- We reserve the right to modify, update, or discontinue any feature or aspect of the Service at any time, with or without notice.
- We may introduce new features, change existing functionality, or adjust data delivery methods to improve the Service.
- In the event of a significant service disruption lasting more than 72 consecutive hours, affected Pro and Enterprise subscribers may request a prorated service credit.
- We are not liable for any loss or damage arising from service interruptions, including but not limited to lost revenue, missed business opportunities, or data unavailability.
Payment, Billing & Pricing
WholeDatabase offers the following subscription plans. All prices are in USD unless otherwise stated.
Subscription Plans
- Free Plan: Limited access with a capped number of monthly lead downloads. No payment required. Subject to feature restrictions.
- Pro Plan — $49/month: Full access to 200,000 verified business leads monthly, advanced filters, CSV/API export, and priority data updates.
- Enterprise Plan: Custom pricing for high-volume users requiring dedicated support, custom integrations, SLA guarantees, and expanded data access. Contact us for details.
Billing Terms
- Pro subscriptions are billed monthly in advance on a recurring basis. Your billing cycle begins on the date you subscribe.
- You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you retain access until then.
- No refunds are provided for partially used billing periods. If you cancel mid-cycle, you will not be charged for the next cycle but will not receive a prorated refund for the current one.
- We reserve the right to change pricing with at least 30 days' advance notice. Price changes will apply to your next billing cycle after the notice period.
- Failed payments may result in temporary suspension of your account. We will attempt to notify you before suspension and provide a grace period to update your payment method.
- All fees are exclusive of applicable taxes. You are responsible for any taxes, duties, or levies imposed by your jurisdiction.
Data Ownership & Intellectual Property
The WholeDatabase platform, including its database, software, algorithms, user interface, branding, and all associated intellectual property, is and remains the exclusive property of WholeDatabase.
- Database Ownership: WholeDatabase owns all rights, title, and interest in the compiled database, including the selection, coordination, and arrangement of data.
- License to Use: Your subscription grants you a limited, non-exclusive, non-transferable, revocable license to access and use downloaded data solely for your internal business purposes as permitted by these Terms.
- No Ownership Transfer: Downloading data does not transfer ownership of that data to you. You receive a license to use the data, not ownership of it.
- You may not copy, modify, reverse-engineer, decompile, or create derivative works from the Service or its underlying technology.
- All trademarks, logos, and service marks displayed on the Service are the property of WholeDatabase or their respective owners. You may not use them without prior written consent.
- Any feedback, suggestions, or ideas you submit to us regarding the Service may be used by us without obligation or compensation to you.
Data Accuracy Disclaimer
WholeDatabase employs rigorous verification processes and maintains an industry-leading 95% data accuracy rate. However, business data is inherently dynamic and subject to change.
- We do not guarantee 100% accuracy, completeness, or timeliness of any data provided through the Service.
- Business contact information — including email addresses, phone numbers, job titles, and company details — may become outdated as businesses change personnel, relocate, or close.
- We regularly update and re-verify our database, but there may be a lag between real-world changes and our records reflecting those changes.
- You acknowledge that some email addresses may bounce, phone numbers may be disconnected, and individuals may have changed roles or companies since the data was last verified.
- WholeDatabase is not liable for any decisions made or actions taken based on data obtained through the Service.
- We recommend verifying critical contact information independently before making significant business decisions based solely on our data.
Our data accuracy commitments and verification methodology are described in more detail on our website. The 95% accuracy rate represents an aggregate benchmark and may vary by data segment, geography, or industry.
Termination & Suspension
Either party may terminate this agreement at any time, subject to the following conditions.
Termination by You
- You may close your account at any time by canceling your subscription and reaching out through our contact page.
- Upon termination, your right to access the Service and download new data ceases immediately or at the end of your current billing period, as applicable.
Termination or Suspension by WholeDatabase
- We may suspend or terminate your account immediately, without prior notice, if you breach these Terms, including the Acceptable Use provisions.
- We may suspend accounts involved in suspected fraudulent activity, unauthorized data redistribution, spamming, or any illegal use of our data.
- We may terminate accounts that remain inactive for more than 12 consecutive months.
- In the event of termination for cause, no refund will be issued for any remaining subscription period.
Effect of Termination
- Upon termination, your license to use any data previously downloaded through the Service survives, provided your use remains compliant with the Acceptable Use terms and applicable laws.
- Sections of these Terms that by their nature should survive termination — including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law — shall survive.
Limitation of Liability
To the maximum extent permitted by applicable law, WholeDatabase, including our directors, employees, partners, and affiliates, shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service.
- We are not liable for any loss of revenue, profits, business opportunities, data, or goodwill resulting from your use of or inability to use the Service.
- We are not liable for any damages resulting from unauthorized access to or alteration of your data or transmissions.
- We are not liable for any third-party actions, including the actions of individuals or businesses you contact using data obtained through the Service.
- Our total aggregate liability for any claims arising under these Terms shall not exceed the amount you have paid to WholeDatabase in the twelve (12) months preceding the claim.
- The Service and all data are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the fullest extent permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless WholeDatabase, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
- Your use or misuse of the Service or any data obtained through it.
- Your violation of these Terms, including the Acceptable Use provisions.
- Your violation of any applicable law, regulation, or third-party right, including data protection and anti-spam laws.
- Any claim by a third party that your use of WholeDatabase data caused them harm, including claims related to unsolicited communications.
- Your negligence or willful misconduct in connection with the Service.
This indemnification obligation survives the termination of your account and these Terms.
Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
- Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.
- You irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection based on inconvenient forum.
- Notwithstanding the above, WholeDatabase reserves the right to seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights.
- If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Third-Party Services
The Service may integrate with or contain links to third-party services, websites, or tools. WholeDatabase is not responsible for the content, privacy practices, or terms of any third-party services.
- We use Google reCAPTCHA to protect the Service from abuse and automated access. Your use of the Service is subject to Google's Privacy Policy and Terms of Service.
- Payment processing is handled by third-party payment providers. Your payment information is processed directly by these providers and is subject to their terms and privacy policies.
- We may use third-party analytics, hosting, and infrastructure services to operate and improve the platform.
- Your use of any third-party service accessed through WholeDatabase is at your own risk and subject to that service's own terms and conditions.
Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion.
- Material changes to these Terms will be communicated via email to the address associated with your account or through a prominent notice on the Service.
- We will provide at least 30 days' notice before significant changes take effect, unless the change is required to address a legal obligation or security concern.
- Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.
- If you do not agree with the updated Terms, you must stop using the Service and close your account before the changes take effect.
We recommend reviewing these Terms periodically. The "Last updated" date at the top of this page indicates when these Terms were most recently revised.
Contact Us
If you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to contact us.
- Reach us through our contact page.
- Jurisdiction: Pune, Maharashtra, India
- Website: www.wholedatabase.com
We aim to respond to all inquiries within 2 business days. For urgent matters relating to data misuse or security, please include "URGENT" in your email subject line.
Reach out to our team:
Contact Us